Imjudi takes the privacy of every member seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a player on the imjudi platform in Malaysia.
Contact imjudi's Privacy Officer for any queries relating to your personal data.
This Privacy Policy applies to all users of the imjudi platform. By using imjudi's services, you agree to the processing of your personal data as described in this document. Please read it carefully.
Imjudi ("we", "platform") is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy outlines our data collection and processing practices, which operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
This document describes the types of data we collect when you register and use the imjudi platform, how that data is used, who it may be shared with under specific limited circumstances, how long it is retained, and what rights you hold as the data owner.
The scope of this policy covers all imjudi services — including slots, Live Casino, lottery, Sports Betting for the Malaysia Super League, EPL, badminton, MLBB e-sports, MotoGP Sepang, and all other games available on our platform. It also covers all imjudi communication channels, including the website, mobile app, live chat, and support email.
imjudi has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. This is a core commitment that cannot be compromised.
Imjudi collects personal data across several categories depending on how you interact with our platform. Below is a detailed breakdown of the data collected:
| Data Category | Example | Requirements |
|---|---|---|
| Identity Information | Full name, MyKad/passport number, date of birth | Mandatory (KYC) |
| Contact Information | Malaysian phone number and email address | Mandatory |
| Account Information | Username, password (stored in hashed form) | Mandatory |
| Financial Information | E-wallet details and FPX account numbers for withdrawals | Mandatory |
| Address Information | Malaysian residential address | Enhanced KYC |
| Supporting Documents | MyKad copy, utility bill, bank statement | KYC / Verification |
In certain circumstances, imjudi may receive data from accredited third-party identity verification providers, financial institutions for payment verification purposes, and licensed fraud prevention agencies. All such data is used solely for legitimate, regulated purposes.
Imjudi uses your personal data only for purposes that are legitimate, necessary, and clearly identified. Every piece of data collected has a specific reason:
imjudi does not use your personal data for any purpose not stated in this section without first obtaining your consent.
Data security is central to how imjudi operates. We continuously invest in security infrastructure to ensure your personal and financial data is protected at every level:
Imjudi only shares your personal data under very limited circumstances and with parties that hold data protection obligations equivalent to our own. imjudi never sells your data.
Every third-party provider that works with imjudi is required to meet data protection standards equivalent to or stricter than imjudi's own policy.
Imjudi retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account information | For as long as the account is active | Account Operations |
| Financial transaction records | 7 years after transaction | AML legal requirements |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Betting activity logs | 3 years | Disputes & Audits |
| Support communication records | 2 years | Referrals and service quality |
| Non-essential cookie data | Up to 12 months | Usage analytics |
When your imjudi account is closed and all mandatory retention requirements have been met, your personal data will be permanently deleted or anonymised from our systems. You may request early deletion of data not subject to legal retention obligations by contacting privacy@imjudi.bet.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and imjudi's internal policies, you have the following rights regarding your personal data. All rights can be exercised by contacting us at privacy@imjudi.bet:
The imjudi platform uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and maintain platform security.
You can manage cookie settings through your web browser. Note: disabling mandatory cookies may affect the functionality of the imjudi platform. Analytical and functional cookies can be disabled without impacting your core gaming experience on imjudi.
imjudi uses cookie data solely to improve our services — not to sell your behavioural profile to third-party advertisers.
The security of your financial information is imjudi's highest priority. All financial transactions on the imjudi platform — whether deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX Maybank2u and CIMB Clicks — are processed through encrypted, secure channels.
In the course of its operations, imjudi may transfer your personal data to servers or third parties operating outside Malaysia. This may occur in the context of cloud service providers, international gaming platforms, or global security systems.
In all such cases, imjudi ensures that:
Imjudi has a strict policy regarding individuals under the age of 18. The imjudi platform is not intended for minors, and we do not knowingly collect personal data from children or adolescents.
If imjudi determines that personal data belonging to an individual under 18 years of age has been collected, that data will be deleted immediately and the account in question will be closed without notice. If you believe a minor has registered an account with imjudi, please inform us immediately at privacy@imjudi.bet.
If you have any questions or concerns, or wish to exercise your privacy rights regarding personal data held by imjudi, please reach out to us through the following channels:
Imjudi will respond to all privacy-related enquiries within 48 business hours. For more complex requests such as data access or deletion requests, the process may take up to 30 working days.
This Privacy Policy is effective from 1 January 2026. imjudi reserves the right to update this policy from time to time — users will be notified via email or an in-platform notice.
As an imjudi player and data subject under Malaysia's PDPA, you hold the following rights, which you may exercise at any time.
Six layers of protection to keep every imjudi player's personal data safe at all times.
Register for an imjudi account with confidence — your privacy and data security have been our priority from day one.